Refund policy
Version 2026-11-12 · Effective 12 November 2026
Because you see a free preview before paying, refunds are rare — but here's exactly how they work.
| When you cancel | Refund |
|---|---|
| Before design work starts | 100% |
| After design starts, before launch | 50% |
| After launch | No refund of the build fee |
| Monthly services | Cancel any time; no refund for the current month |
Refunds are paid by the method you used to pay, within 7 working days.